besdi (mitdenkt) alternative 2026 for salon booking and website

mitdenkt is now called besdi. Its current pricing page lists Starter, Team and Pro. Decide whether you need an integrated point-of-sale system and payments, or appointment and client software alongside your existing billing. besdi includes a stylist allowance in each package and charges for additional people. Salon Wizard’s Team plan covers the whole team.

Provider pricing page · mitdenkt’s change of name to besdi · Checked on 2026-10-04; recheck features and terms before subscribing.

Before you look at alternatives, an honest diagnosis is worth the time. Otherwise you change the system and keep the problem – and from this starting point that happens more often than from any other.

There are four typical triggers, and they lead to different conclusions. The first is growth: more staff, a second location, more services – in which case the question is how the billing model handles that development. The second is a shift in priority, for instance when the public page and direct booking have become more important than internal administration. The third is effort: if you maintain the same thing in several places or keep things outside the system in a spreadsheet, something is missing. The fourth is plain dissatisfaction with what you touch every day.

Only the first three are good reasons to change. The fourth deserves a conversation with your current provider first: much of what grates day to day is a setting, an unused function or a habit in the team. So write down what specifically snags, and check how much of it can be fixed without changing. What remains afterwards is your list of requirements.

A package name says little about the total workload or cost. List what you use today: booking, reminders, client records, website, staff access and payment. For each item, mark included, extra or handled separately. Check message usage and additional staff or locations as separate rows.

Repeat that list for your planned size in a year. Ask for a written offer for both situations and compare the same scope. More functions in one package are useful only if they replace work you actually do; neither modular billing nor a package is automatically cheaper.

Use both demos to test a colour appointment with processing time, a follow-up visit for a regular and choosing a specific person. Check which service descriptions and work photos are visible before confirmation.

Then check the address, provider branding and own-domain options in the current offer. Booking and a full website are separate requirements: Salon Wizard includes booking in every plan and a website from Solo Plus. Keep an existing website that works well and replace the booking link only after testing the complete journey.

At smaller providers the support is often a real argument – you reach people who know your business. That advantage is real and is readily underestimated when changing. It should not be confused with a second point, though: the speed at which the product develops.

So ask specifically, and ask every candidate the same. How do I reach support, at what times, and who answers? How often do improvements arrive, and where can I read up on what has changed? Is there a way to submit a request, and what happened to the last one a client raised?

Check as well how new demands from outside get served – when a mapping service changes how it is embedded, say, or a requirement for handling data has to be adjusted. What counts for your daily work above all is whether such changes arrive without you having to push for them. A provider who helps you kindly on the phone but has changed nothing for two years does not solve the very problem that has you thinking about a change.

Use a defined pilot before moving your live calendar. Enter your services and durations, then try a small sample of appointments with invented client details. Keep the current system as the only source of live availability and do not publish a second booking link during this test.

Have the reception team enter a phone booking, move it, cancel it and find the related client note. Record the time needed and any missing step. Agree who checks the results and what must work before you change the public link. A pilot reduces uncertainty; it does not remove every migration risk.

For a move to Salon Wizard, plan manual client entry: there is no customer-file import. It also does not replace the point-of-sale system, payments or deposits. Check those workflows separately before setting a switch date. Keep required records accessible in the previous system and stop duplicate appointment entry once the new calendar becomes authoritative.